Who Is 401 and Where Did We Start
401 is an online entertainment platform built with one clear goal — to deliver a high-quality sports betting and casino experience that is easy to access and genuinely suited to Malaysian users. We believe every player deserves a platform that not only offers a wide range of games, but also a user-friendly interface and support in their own language.
From day one, 401 was built with a clear understanding of local users' needs and preferences — from popular sports like Liga Super and EPL football, to Asian casino favourites like Baccarat and Dragon Tiger. All of this is available on a single platform, accessible from any smartphone without any hassle.
We operate on a principle of transparency, where all information about games, promotion terms and platform policies is written clearly and accessible to all members. User trust is at the core of every decision we make.
The Mission and Vision Behind Every Decision We Make
Our Mission
To provide the most user-friendly, trustworthy and relevant betting and online entertainment platform for Malaysian users — with a clear Malay interface, local payment support, and a game selection that reflects local tastes.
Our Vision
To be the platform of choice for Malaysian players seeking a quality, safe and enjoyable digital entertainment experience — where every user from Perlis to Sabah can play their favourite games with ease and confidence.
What You'll Find on the 401 Platform
The games and services at 401 are designed to cater to all kinds of players — from die-hard sports fans to casino players looking for an authentic table experience.
Full coverage of the Liga Super Malaysia, EPL, Champions League, AFF Cup and more. Asian handicap, over/under, live betting and parlay markets available for all major matches.
Baccarat, Blackjack, Dragon Tiger and Roulette with real human dealers, all streamed live. The feel of a physical casino, right on your phone screen.
Sic Bo, Poker and a wide variety of classic table game variants available 24 hours a day. Multiple betting limits to suit both new and experienced players.
The 401 website is fully optimised for smartphones. Our official Android app is also available for download, offering better speed and stability for longer gaming sessions.
All navigation, game instructions, account information and customer support are available in Bahasa Melayu. We make sure there are no language barriers in your 401 experience.
Deposits and withdrawals in MYR via DuitNow, Maybank, and FPX. Transactions are processed securely and quickly — no currency conversion needed.
Our Commitment to Security and User Experience
At 401, the security of user information and the integrity of every transaction are our top priorities. All personal data and members' financial information are protected using current security standards. We do not share users' personal information with third parties without consent.
On the user experience front, we continually work to reduce load times and keep the platform running smoothly even during peak hours. Our technical team monitors system performance around the clock to minimise any disruptions.
We are also committed to responsible gaming practices. Features such as deposit limits and session limits are available in your account settings to help players manage their gaming activity wisely. More information on responsible gaming can be found via the link at the bottom of this page.
Customer Support That's Always Here for You
The 401 customer support team is made up of individuals who genuinely understand Malaysian users' needs. Whether you have questions about signing up, issues with a deposit, or want to understand the terms of a promotion — we're here to help in Bahasa Melayu.
Reach us by email at [email protected] and our team will do their best to respond as quickly as possible. For general enquiries, our FAQ section also covers answers to most questions commonly asked by both new and existing members.
We believe good customer support is more than just answering queries — it's about making sure every user feels valued and has the right information to make sound decisions on our platform.
View Our FAQContact Us
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Email
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Response Time
We aim to respond within 24 business hours
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Support Language
Bahasa Melayu and English
Open and Transparent Platform Information
We believe users deserve to know exactly how this platform operates. Here are some key things we always make available openly to all members and prospective members of 401.
All platform usage rules, bonus terms and account policies are written clearly and accessible via links at the bottom of every page.
We clearly explain how your personal data is collected, used, and protected in our privacy policy — available to read at any time.
Guides and resources to help players game responsibly, including limit-setting features and information on where to get help if needed.
Answers to the most frequently asked questions from members on registration, deposits, withdrawals, bonuses and how to use the various platform features.
Start Your Journey with 401
We welcome you to join 401's growing community of players across Malaysia. Register a free account today and discover the experience we have to offer.
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